We’d Love to Hear From You

Hey there! At PureWBag, we’re not just about selling bags—we’re about building connections. Ever since our founder started this journey from a small workshop, one thing’s stayed the same: we read every email, listen to every story, and yes, even reply personally whenever we can. (Fun fact: our founder still handles customer emails on weekends!)

Get in Touch

Got a question, a special request, or just want to chat about that perfect bag? Here’s how to reach us:

• Address: 2529 State Street, PureWBag HQ
• Email: [email protected] (We usually reply within 12 hours—seriously!)
• Phone: +1313-238-0026 (Monday–Friday, 9am–6pm PST)
• Live Chat: Look for the bubbly icon in the corner! Our team’s online 24/7 except during major holidays.

Your Voice Matters

Honestly? Some of our best designs came from customer suggestions. Like that time someone asked for a laptop sleeve with a hidden pocket—now it’s our best-selling feature! So don’t hold back. Whether it’s feedback, a quirky idea, or even a complaint (we’ll make it right), hit us up.

P.S. Prefer writing letters? We still love those too! Send snail mail to our address above—just don’t forget the return address if you want a handwritten reply.